Frequently Asked Questions

Everything you need to know about Tote Taxi's delivery service.

Can't find what you're looking for? Contact us for personalized assistance.

Important Information

Liability Limitations

In consideration of the rate charged, it is agreed that the value of shipments is not greater than $150.00 unless a greater value is declared and insurance purchased at the time the order is placed. All claims for loss or damage must be submitted verbally within 24 hours and in writing by certified mail within 30 days of pickup or delivery.

Office Location

395 County Road 39A

Southampton, NY 11968

Daily luggage storage available: $20/day

Contact us to arrange pickup/drop-off

Items We Cannot Transport

Prohibited Items Include:

  • • Dangerous goods or hazardous materials
  • • Explosives, fireworks, flammable goods
  • • Cash, coins, currency, negotiable instruments
  • • Human or animal remains
  • • Lottery tickets and gambling devices
  • • Pornographic materials
  • • Tobacco products and cigarettes
  • • Prescription drugs (with limited exceptions)

Additional Restrictions:

  • • Perishable foods requiring refrigeration
  • • Live plants and cut flowers
  • • Containers of liquids over 8 gallons
  • • Used gasoline tanks or gasoline-powered devices
  • • Packages that are wet, leaking, or emit odors
  • • Items requiring special licenses or permits
  • • Merchandise from sanctioned countries
  • • Switchblades and certain knives

If you're unsure about an item, please contact us before booking.

Still Have Questions?

Our Customer Service Team is available to help with any questions. We're here to make your delivery experience seamless.