Privacy Policy

We at Tote Taxi, Inc. respect your concerns about your personal information. This Privacy Policy describes the types of personal information we collect, how we may use the information and with whom we may share it. The Privacy Policy also describes the measures we take to safeguard the personal information.

Information We Obtain

We may obtain your personal information in connection with various activities, such as, your use of the Tote Taxi website and/or app, and your delivery and pickup of shipments. The types of personal information we may obtain include:

  • Individual and business contact information.
  • Shipping information.
  • Information provided in response to surveys.
  • Username, password and other credentials used to access Tote Taxi products and services.
  • Payment information (including payment card details, online payment services number and billing address).
  • In addition, when you visit our website, use our app, or interact with Tote Taxi-related tools, widgets or plug-ins, we may collect certain information by automated means, such as cookies and web beacons. We also may use third-party analytics tools that collect information about visitor traffic on our websites or apps. Your browser may tell you how to be notified when you receive certain types of cookies or how to restrict or disable certain types of cookies. Please note, however, that without cookies you may not be able to use all of the features of our websites or apps.
  • The providers of third-party apps, tools, widgets and plug-ins on our website and app, such as Facebook “Like” buttons, also may use automated means to collect information regarding your interactions with these features. This information is subject to the privacy policies of the providers of the features, and Tote Taxi is not responsible for those providers’ information practices.

How We Use the Information We Obtain

Among other things, we may use the information we obtain to:

  • Pick up, deliver and track shipments.
  • Process and collect payments.
  • Provide customer support and respond to and communicate with you about your requests, questions and comments.
  • Enable you to post on our blogs and interact with Tote Taxi through social media.
  • Operate, evaluate and improve our business.
  • Perform data analyses.

Internet-Based Advertising

On our website and app, we may collect information about your online activities for use in providing you with advertising about products and services tailored to your individual interests.
You may see certain ads on other websites because we participate in advertising networks. These networks track your online activities over time by collecting information through automated means. The networks use this information to show you advertisements that may be tailored to your individual interests. This data collection takes place both on our website and on third-party websites that participate in the ad networks. This process also helps us track the effectiveness of our marketing efforts. To learn how to opt out of this ad network interest-based advertising, please contact us.

Information We Share

We do not sell or otherwise share personal information about you, except as described in this Privacy Policy. To perform our pick-up and delivery services, we share shipping information with third parties such as shippers, consignees, third party payors and recipients. We also share personal information with third parties who perform services on our behalf based on our instructions. These third parties are not authorized by us to use or disclose the information except as necessary to perform services on our behalf or comply with legal requirements.

We also may disclose information about you if we are required to do so by law, regulation or legal process (such as a court order or subpoena) or in response to requests by government agencies, such as law enforcement authorities. We reserve the right to transfer any information we have about you in the event we sell or transfer all or a portion of our business or assets (including in the event of a reorganization, dissolution or liquidation).

Your Options

We offer you certain choices about how we communicate with you and what information we collect from you. You may choose not to receive marketing email communications from us by clicking on the unsubscribe link in our marketing emails, adjusting your email preferences in your Tote Taxi profile, or contacting us as specified in the “How To Contact Us” section below. You may ask us not to send you other marketing communications by contacting us as specified in the “How To Contact Us” section below.

Your Access to Information

Subject to applicable law, you may have the right to obtain access to personal information we maintain about you by contacting us as indicated in the “How To Contact Us” section of this Privacy Policy.

How We Protect Personal Information

We maintain administrative, technical and physical safeguards designed to protect the personal information you provide against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use. Although we take steps to limit access to our facilities and vehicles to authorized individuals, information that is located on the outside of a package or letter may be visible to others.

Updates to Our Privacy Policy

This Privacy Policy may be updated periodically and without prior notice to you to reflect changes in our personal information practices.

How to Contact Us

If you have any questions or comments about this Privacy Policy, or if you would like us to update information we have about you or your preferences, please contact us by email at You also may write to us at PO Box 6033, Southampton, NY 11968.